Your Privacy is Not For Sale

Let's Talk About Privacy

Most platforms say they care about privacy. Then they sell your data to advertisers.

We don't. Simple as that.

What We Track (and Why)

We collect minimal data to make the platform work:

Account Information

• Email: For login and important notifications
• Username: How you appear in comments
• Password: Encrypted, never stored in plain text

Subscription Data

• What Stages you subscribe to: To deliver content
• Payment history: For billing and receipts
• Payment method: Last 4 digits only (Stripe handles the rest)

Usage Data

• Content you view: So creators know what's working
• Watch/read time: To measure engagement
• Comments & interactions: They're public by design

What We Don't Track

Here's what we explicitly don't do:

• No cross-site tracking: We don't follow you around the internet
• No selling data: Your information never goes to advertisers
• No behavioral profiling: We don't build detailed psychological profiles
• No location tracking: We don't track your GPS
• No device fingerprinting: We don't identify you across devices

Your Privacy Rights

You have rights. We honor them.

Access Your Data

Request a copy of everything we have about you. We'll send it within 30 days.

Correct Your Data

Something wrong? Update it yourself in account settings, or contact us to help.

Export Your Data

Download your subscription history, comments, viewing history. Take it with you if you leave.

Delete Your Data

Delete your account anytime. We'll remove your personal information (keeping only what's legally required for financial records).

Account Security

Password Security

• Use a strong, unique password
• Consider a password manager (1Password, Bitwarden)
• Change it if you suspect compromise

Two-Factor Authentication

Turn on 2FA in account security with any TOTP authenticator app. You'll use a six-digit code when signing in.

Security Alerts

We'll notify you of suspicious login attempts or account changes. Keep these notifications on.

Managing Subscriptions

Your subscription dashboard shows:

• All active subscriptions
• Billing dates and amounts
• Payment methods
• Cancellation options

Update payment methods: Change your credit card, update billing address, switch payment methods. All handled securely through Stripe.

Email Preferences

Choose what you hear from us:

Transactional Emails (Can't disable)

• Payment confirmations
• Security alerts
• Account changes

Optional Emails (Your choice)

• Creator newsletters: Content updates from Stages you subscribe to
• Product updates: New features on Vibeler
• Tips & recommendations: Suggestions for new Stages

We promise: no spam. Only what matters.

Payment Security

We never see your full credit card number.

Here's how it works:

1. You enter payment info on Stripe's secure form
2. Stripe processes and stores it (we never see it)
3. We only get confirmation that payment worked
4. We store last 4 digits for display only

Stripe's security: PCI compliant, encrypted, trusted by millions. Your payment info is as safe as it gets.

Profile Settings

What's Public

• Your username (on comments you make)
• Your profile photo (if you upload one)
• Comments you post publicly

What's Private

• Your email address
• Your subscriptions (unless you choose to share)
• Your payment information
• Your viewing history

Control your visibility: You decide what's public. Default is maximum privacy.

Data Retention

How long we keep your data:

While Your Account is Active

We keep your account info, subscription history, and content interactions as long as your account exists.

After You Delete Your Account

• Personal info: Deleted within 30 days
• Public comments: Anonymized (username removed)
• Financial records: Kept 7 years (legal requirement)
• Analytics data: Aggregated and anonymized

Cookies & Tracking

Essential Cookies

Required for login, security, and basic functionality. You can't disable these without breaking the site.

Analytics Cookies

Help us understand how people use Vibeler. No personal identification. Just aggregate numbers.

No Advertising Cookies

We don't use them. Period. No retargeting. No ad networks. No creepy following-you-around-the-internet stuff.

Third-Party Services

We use some trusted third parties:

Stripe (Payments)

Handles all payment processing. See their privacy policy.

AWS/R2 (Hosting & Storage)

Stores content securely. Industry-standard data protection.

SendGrid (Emails)

Sends transactional emails. They don't use your email for anything else.

Our promise: We only work with partners who respect privacy as much as we do.

Account Deletion

Leaving Vibeler? We're sad to see you go, but we make it easy.

What happens when you delete

1. All active subscriptions are cancelled
2. Your personal information is removed
3. Public comments are anonymized
4. You can't reactivate (it's permanent)

Before you delete: Export your data. Download your history. Once deleted, it's gone.

Children's Privacy

Vibeler is not intended for users under 18. We don't knowingly collect data from children.

If you're a parent and believe your child has created an account, contact us immediately at [email protected] and we'll delete it.

Contact & Concerns

Privacy Questions

Email: [email protected]

Data Requests

Email: [email protected] (Data Protection Officer)

Security Issues

Email: [email protected]

Privacy Commissioner of Canada

Have concerns? Contact www.priv.gc.ca

Staying Informed

We'll notify you about:

• Major privacy policy changes (30 days notice)
• Security incidents (immediately)
• New privacy features

Read our full Privacy Policy for complete details.